Terms & Conditions

1. Agreement to Terms

By accessing or using eAssessment Vault ("Service," "Platform," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not access or use our Service.

These Terms constitute a legally binding agreement between you and PLACEHOLDER: [Your Legal Entity Name]. Please read them carefully before using our Service.

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through a prominent notice on our website. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

2. Description of Service

eAssessment Vault provides access to a curated library of educational resources for Middle Years Programme (MYP) students, including:

• Study notes and revision guides
• Past examination papers
• Marking schemes and grading rubrics
• Sample answers and model responses
• Predicted papers and practice materials
• Topic-organized resources across 10 MYP subjects

The Service is provided for educational purposes to support MYP eAssessment preparation. Access is granted through a one-time payment for lifetime access to the resource library.

3. Eligibility and Account Registration

3.1 Age Requirements

You must be at least 13 years old to create an account. If you are under 13, you may only use the Service with the involvement and consent of a parent or legal guardian. By using the Service, you represent that you meet these requirements.

3.2 Account Responsibility

When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach

You may not share your account with others or allow others to access your account. We are not liable for any loss or damage arising from your failure to maintain account security.

3.3 Account Authentication

We use Clerk for secure authentication. By creating an account, you also agree to Clerk's terms of service and privacy policy.

4. Payment Terms

4.1 Pricing

Access to the complete resource library requires a one-time payment of ₹2000 (Indian Rupees). This grants you lifetime access to all current and future resources in the library.

Prices are subject to change for new users, but existing users will retain access at the price paid. All prices are displayed in Indian Rupees (INR) and include applicable taxes.

4.2 Payment Processing

Payments are processed securely through Razorpay, a PCI-DSS compliant payment processor. We do not store your complete credit card or payment information on our servers.

By making a payment, you authorize us to charge your selected payment method for the Service. You represent that you have the legal right to use any payment method you provide.

4.3 Payment Confirmation

Upon successful payment, you will receive a confirmation email and immediate access to the resource library. If you do not receive confirmation within 24 hours, please contact our support team at PLACEHOLDER: [support@yourcompany.com].

4.4 Failed Payments

If a payment fails or is declined, you will be notified and given the opportunity to retry with a different payment method. Access to the Service will only be granted upon successful payment confirmation.

5. Refund Policy

Our refund policy is detailed in our separate Refund Policy document. Please review it carefully before making a purchase.

In summary, refunds may be requested within a specified period under certain conditions. All refund requests are subject to review and approval.

6. Acceptable Use Policy

6.1 Permitted Use

You may use the Service for:

• Personal educational purposes and exam preparation
• Viewing, downloading, and studying the educational resources
• Accessing materials for legitimate MYP eAssessment preparation

6.2 Prohibited Conduct

You agree NOT to:

• Share or redistribute: Copy, share, distribute, sell, or make available any resources to others outside your personal use
• Circumvent security: Attempt to bypass, disable, or circumvent any security features or access controls
• Unauthorized access: Access areas of the Service not intended for you or attempt to access other users' accounts
• Reverse engineer: Decompile, disassemble, or reverse engineer any part of the Service
• Automated access: Use bots, scrapers, or automated tools to access or download content in bulk
• Commercial use: Use the resources for commercial purposes, including tutoring businesses or commercial education services
• Misrepresentation: Claim ownership or authorship of any resources provided through the Service
• Harmful activities: Upload viruses, malware, or engage in any activity that could harm the Service or other users
• Illegal activities: Use the Service for any unlawful purpose or in violation of any applicable laws

6.3 Consequences of Violations

Violation of these terms may result in immediate termination of your account and access to the Service without refund. We reserve the right to take legal action for serious violations, including but not limited to unauthorized distribution of copyrighted materials.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Service and all content, including but not limited to text, graphics, logos, images, videos, software, and educational materials, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

Upon payment, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the educational resources for your personal educational purposes only. This license does not permit:

• Redistribution, sharing, or public display of materials
• Commercial exploitation of any resources
• Creation of derivative works without express permission
• Removal of copyright notices or attribution

7.3 Third-Party Content

Some resources may include content from third parties. Such content remains the property of its respective owners and may be subject to additional terms and conditions. See our Copyright Policy for more information.

7.4 Trademarks

"eAssessment Vault" and our logo are trademarks of PLACEHOLDER: [Your Legal Entity Name]. You may not use our trademarks without prior written permission.

8. User Content and Feedback

8.1 User Submissions

If you submit feedback, suggestions, ideas, or other content to us, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, modify, reproduce, and incorporate such content into our Service without compensation or attribution.

8.2 Content Standards

Any content you submit must not:

• Violate any laws or third-party rights
• Contain offensive, defamatory, or inappropriate material
• Include spam, advertisements, or solicitations
• Contain malicious code or security threats

9. Service Availability and Modifications

9.1 Service Availability

We strive to provide continuous, uninterrupted access to the Service. However, we do not guarantee that the Service will always be available, error-free, or secure. Service may be interrupted for maintenance, updates, or due to factors beyond our control.

9.2 Modifications to Service

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We may add, remove, or modify resources, features, or functionality.

While we aim to continually improve and expand the resource library, we do not guarantee the availability of any specific resource or the addition of new content on any particular schedule.

9.3 Content Accuracy

While we strive for accuracy, we do not warrant that all educational resources are error-free, complete, or current. Educational materials are provided "as is" for study purposes. See our Disclaimer for more information.

10. Account Termination

10.1 Termination by You

You may request account closure at any time by contacting us at PLACEHOLDER: [support@yourcompany.com]. Account closure does not entitle you to a refund except as specified in our Refund Policy.

10.2 Termination by Us

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice or liability, for any reason, including:

• Violation of these Terms
• Fraudulent or suspicious activity
• Unauthorized sharing or distribution of resources
• Abusive or harmful behavior toward other users or our team
• Requests from law enforcement or legal authorities

10.3 Effect of Termination

Upon termination, your right to access and use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination will survive, including intellectual property rights, limitation of liability, and dispute resolution provisions.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• UNINTERRUPTED OR ERROR-FREE OPERATION
• ACCURACY, COMPLETENESS, OR RELIABILITY OF CONTENT
• SECURITY OF DATA TRANSMISSION

We do not warrant that the Service will meet your specific requirements or that any educational resources will guarantee exam success. Educational outcomes depend on many factors beyond the resources provided.

PLACEHOLDER: Jurisdiction-specific warranty terms may apply in your location.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLACEHOLDER: [YOUR LEGAL ENTITY NAME], ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, DATA, USE, OR GOODWILL
• SERVICE INTERRUPTIONS OR UNAVAILABILITY
• ERRORS OR INACCURACIES IN CONTENT
• UNAUTHORIZED ACCESS TO YOUR DATA
• THIRD-PARTY CONDUCT OR CONTENT
• EDUCATIONAL OUTCOMES OR EXAM RESULTS

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM (I.E., ₹2000).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless PLACEHOLDER: [Your Legal Entity Name], its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Your breach of any representations or warranties
• Any content you submit or actions you take through the Service

14. Dispute Resolution and Governing Law

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of PLACEHOLDER: [Your Jurisdiction], without regard to its conflict of law provisions.

14.2 Jurisdiction and Venue

Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in PLACEHOLDER: [Your Jurisdiction/City].

14.3 Informal Resolution

Before initiating formal legal proceedings, you agree to first contact us at PLACEHOLDER: [legal@yourcompany.com] to attempt to resolve the dispute informally. We are committed to working with you to find a fair resolution.

14.4 Arbitration (Optional)

PLACEHOLDER: If you choose to include arbitration: Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with [Arbitration Rules]. The arbitration shall take place in [Location].

14.5 Class Action Waiver

You agree to bring any disputes in your individual capacity only, and not as part of a class action, collective action, or representative proceeding.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and other referenced policies, constitute the entire agreement between you and us regarding the Service.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations without restriction.

15.5 Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as expressly stated.

15.6 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or technical failures.

15.7 Notice

We may provide notices to you via email, through the Service, or by posting on our website. You may provide legal notices to us at PLACEHOLDER: [legal@yourcompany.com].

16. Contact Information

If you have questions or concerns about these Terms, please contact us:

PLACEHOLDER: Company Name: [Your Legal Entity Name]
PLACEHOLDER: Email: [legal@yourcompany.com]
PLACEHOLDER: Support Email: [support@yourcompany.com]
PLACEHOLDER: Address: [Your Physical Address]